
Three Chatbot Technologies that Seniors May Encounter and Enjoy
What is a chatbot? You’ve probably already encountered this technology and didn’t recognize it by name. Chatbots are artificial intelligence (AI) based algorithms that use text or speech technologies to communicate with people. For example, some chatbots answer basic support questions via a text “chat” box on a website when it’s after hours and a live person isn’t available. These types of chatbots have been around for years, but they are improving and being used on smartphones in new and interesting ways. Mental Health If nothing else, the pandemic drove home the importance of social